Emotional Intelligence training City of Cape Town

Emotional Intelligence is a way of recognising, understanding and choosing how we think, feel and act. It shapes our interactions with others and our understanding of ourselves. It defines how and what we learn; it allows us to set priorities; it determines the majority of our daily actions. Research suggests emotional intelligence is responsible for as much as 80% of the "success" in our lives. Most experts now agree that one of the keys to success in the workplace, is a high degree of emotional intelligence. There is a considerable body of research suggesting that a person’s ability to perceive, identify and manage emotion provides the basis for the social and emotional competencies that are important for success in almost any job. 


Below follows a message from a delegate attending the training

Dear Dr Denton and Strong message team

Trust you are well. I would like to thank you for hosting the City of Cape Town’s ERP Solution Centre’s management team over the past two days. Your workshop proved to be very invigorating and added immense value to the team. The entire team felt revitalised by your work and truth be told, they seem to have a “spring in their step” since then. As discussed, a follow session is vital and I will be in touch shortly around how we enact this follow up session. I’m suggesting that perhaps we can reconvene towards the middle of 2012 again.

Once again, thank you very much for creating a safe learning space for us all.

Yours sincerely

Rudy