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Organizations need to measure their frustration with management, the personal regard between management and staff, the feelings about future prospects, the organizational vision, the negativity of co-workers, the consistency of management, flexibility in the workplace, interpersonal relationships and encouragement, their recognition and reward systems as well as inspiration and rejection levels on a regular basis.
The three major causes of organizational negativity are:
- Mismanaged change
- Inappropriate norms
- Problems related to levels of trust
If an organization is likened to a well, then optimism is the catalyst that keeps the water moving in order to avoid stagnation. To test the implementation progress, the water must be scooped out of the well with a bucket. It is what is in this bucket that counts.
Research has shown that the energy factor plays an important role in determining success through dynamic change. High-energy organizations tend to be more flexible, innovative and creative and have a greater sense of urgency, allowing them to make split-second decisions that affect their survival. They spend a great deal of energy ascertaining and meeting the customers' needs, they have self-managed teams and focus on external market variables, rather than on internal hierarchical needs such as subservience, control and rigid adherence to outdated management structures and techniques.
ASK YOURSELF:
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- Do you lack enthusiasm for your job?
- Do you dread getting up and going to work?
- Do you hate the thought of dealing with the internal politics?
- Do you avoid certain individuals so that you just don't have to deal with the frustration of interacting with them?
- Are you tired of inconsistencies in an office where direction, strategy, policy or procedure can change from day to day?
- Are certain philosophies and attitudes preached but not practiced?
- When a new program is initiated, do people think "This too will pass?"
- Do you find yourself looking forward to either resigning or biding your time until retirement?
- Do you feel that, no matter how hard you try, you simply cannot make a difference?
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